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Timebase247, launched in April 2011, is the latest version of Tricostar’s Time Recording product delivered on the Microsoft Windows Azure platform, a secure 100% web-based cloud computing environment using the Software-as-a-Service (SaaS) payment model.
Windows Azure and Timebase 247
click here to find out about the benefits of the Windows Azure platform and how software-as-a-service can help to reduce your costs by up to 30%.
Tricostar was the first company to develop a PDA based time recording software targeted at local authority legal departments called Timebase Real Time. The early versions were created in Foxpro and a few local authorities are still using these versions which are being supported by Tricostar.
Today Timebase has grown significantly in functionality and has been redeveloped to exploit the latest technologies creating the perfect platform for 100% web-based shared services, in a cloud computing environment.
Timebase is now a CRM based system that can be configured to the client’s requirements along with a powerful workflow and reporting engine that enables government organisations to manage processes and share data within their various departmental organisations.
The system’s multi-layered security model permits the inter-departmental sharing of the database and the hardware platform. This significantly reduces the organisation’s overall infrastructure and knowledge costs required to maintain the system environment.
The latest version of Timebase now includes:
Timebase is based on Sage CRM technology, which was chosen due to the solidity and depth of product that Sage is able to provide as a global product backed by a UK company. Sage is a FTSE quoted company with a turnover of £776.6 million with 4.7 million customers worldwide. It continues to invest 28% of its software revenues into R&D.
“The advantages of using [Timebase] for workflow are substantial ... our processes are always followed correctly. All the relevant documentation is presented, with information populated in all the right places... Fareeza Sheik, Epping Forest District Council
“It (Timebase) helps us to deliver best value for council tax payers money... we are streets ahead in being able to face an uncertain future with confidence.” Sally Longmate, Suffolk County Council
“Court Bundling has been a godsend. Without it, we couldn’t have coped with the workload and would have had to employ more fee earners” Julie Grant, Head of Legal Services, Stockton-on-Tees Council
“By opting for an externally hosted service, we saved 50,000 at start-up and have saved 10,000 to 15,000 every year since in on-going support” Nick Senior, Business Manager, London Borough of Ealing
“The in-house legal team at the Royal Borough of Kensington and Chelsea has used Timebase for over 11 years.... The practical and technical support from Tricostar is second to none.” Don Pitts, The Royal Borough of Kensington and Chelsea
“We wanted a web-enabled system that had a centralised database, was easy to control, easy to maintain ... and worked wherever the assembly member might be.” Brian Davidge, Head of ICT and Broadcasting, National Assembly for Wales
“We are pleased with the Court Bundling Trials and the support we have received ... We hope to realise significant savings in our consumables which will help us to sustain service levels and return better value for money” Forsyth Hill, Leeds City Council
“The solution (iSupport) has enhanced the professionalism of our service and the consistency of information to customers by keeping our customer-facing staff and engineers up-to-date on queries reaching the help desk.” Stuart McKay, Panasonic UK
“We wanted to have a European partner with a deep understanding of incident management and different underlying technologies, Lotus Domino in this case, and Tricostar fitted these criteria perfectly.” Kari Jarnstrom, Uponor, Finland
“Quite simply, iSupport is a high quality product. It allows us to operate an efficient service across a large group of people. It is also a source of valuable information in allowing us to monitor trends which means we can respond efficiently.” Dominic Nash, Debenhams