About Tricostar

"It has been a pleasure working with Tricostar, they were extremely professional and committed to giving our team the best technical knowledge and support."
Jose Vargas, Regional IT Director at World Vision International

Tricostar was established in 1988 and is now a major developer and supplier of IT solutions for the public and corporate sectors. Privately owned, the organisation was originally established to develop and market Timebase, time recording software targeted at Local Authority legal departments.

In 1988, Tricostar became Microsoft accredited and after many successful years with Timebase, the organisation became a Lotus Notes Premium Partner in 1993. Over the following years, Tricostar successfully implemented many Domino systems whilst developing various Lotus Notes applications including CRM and Committee Minutes for the public sector.

1996 saw Tricostar start a relationship with GWI as a reseller of their industry-leading IT Help Desk suite called c.Support. Shortly after, in 1997, the organisation continued in the CRM market when they were appointed reseller for IAC to resell their CRM package. This relationship lasted until 2002, the year in which also saw Tricostar appointed reseller for SilentOne, online document management software, and for KeyLogix to resell their document creation software, ActiveDocs.

By 2003, Tricostar was appointed as a reseller and development partner for ACCPAC CRM. In 2004, ACCPAC was acquired by Sage, the accounts software giants, and was re branded Sage CRM. 2004 also saw Tricostar develop a real time, time recording component for Sage CRM, which was the birth of Timebase Case Management software - the next generation of Timebase.

Later that same year, Tricostar developed and marketed an online self-evaluation solution for schools and LA’s, built around OFSTED inspection criteria. This product was called Tricostar Evaluation.

During 2007, utilising the underlying technology of Sage CRM, Timebase Case Management became the first corporate Shared Services system across 8 authorities in Suffolk. Suffolk Legal went on to win the The Cipfa, Shared Services Award 2007 and then The Legal Technology Awards 2008 for the  ‘In House Legal Department Initiative of the Year Award’.