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c.Support for IBM Domino - Asset Tracking and Management

Incident Management
Service Level Management
Workflow Management
Asset Tracking and Management
Knowledge Management
Customer Self-Support
Customer Data Integration

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Asset Tracking and Management

Record information about any type of asset. Featuring on-demand and scheduled inventory scanning, this robust component will give companies the control they need to manage their entire infrastructure.

> Capture company-specific asset information with custom fields.
> Scan a computer (Microsoft® Windows 98 and above or any other WMI-compliant machine), collecting hardware, software, and service details automatically.
> Set up an Inventory Scan Definition for scheduling and running scans automatically, and create asset records automatically based on systems included in a scan.
> Record maintenance and warranty information and send an email when the expiration date is near.

 

 

 
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"The in-house legal team at the Royal Borough of Kensington and Chelsea has used Timebase for over 11 years.... The practical and technical support from Tricostar is second to none."
Don Pitts, Business Manager, Legal Services, The Royal Borough of Kensington and Chelsea

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