IT Help Desk & Customer Service Software with c.Support
IT Help Desk & Customer Service Software with c.Support - explainedc.Support® from GWI and Tricostar is a comprehensive IT help desk software and customer service application that allows support departments to coordinate, manage and track everyday support activities as well as more complex workflows that involves people or departments and interdependent tasks. After 12 years it is being used in over 3,000 companies by a 1,000,000 + users globally. On a price functionality and cost of ownership basis it is the best value product on the market today. Technologies Leveraged: SQL Reporting Services, Active Directory, WMI, .NET, SQL, Domino/Notes, and more. Implementation Guarantee: Three business day "Up 'n Running" guarantee or the cost is on us (c.Support.Net IM edition only). Robust Feature Set: Manage your Incidents, Service Levels, Change, Workflows, Assets, Knowledge, and more. For more information on our IT Help Desk Software and Customer Service Software solutions please call us on 01992 442800 or complete our online enquiry form Read here on: How to slash implementation costs and speed up implementation time for all our web based products Tricostar In The Press: Major International Bank and Tricostar Slash Implementation Costs, Achieve a Major System Migration and a New System Installation, with a Neutral Carbon Footprint The objective was to deliver the total implementation from product presentation to order to contract to installation to implementation and training without the need of face to face meetings between either organisations - saving significant costs!... Prices Start From Typical 5 User Technicians Licenses, with Unlimited End Users (excluding services) "c.Support met our initial short deadline and support has been there when we needed them." “c.Support from Tricostar has enhanced the professionalism of our service and the consistency of information to customers by keeping our customer-facing staff and engineers up-to-date on queries reaching the help desk.” c.Support is a very attractive package in terms of compatibility and cost." “c.Support has been so successful in increasing the efficiency of our support requests handling that we are using it more and more each week,” "We wanted to have a European partner with a deep understanding of incident management and different underlying technologies, Lotus Domino in this case, and Tricostar fitted these criteria perfectly." |
"Quite simply, c.Support is a high quality product. It allows us to operate an efficient service across a large group of people. It is also a source of valuable information in allowing us to monitor trends which means we can respond efficiently." Debenhams, using c.Support "It has been a pleasure working with Tricostar, they were extremely professional and committed to giving our team the best technical knowledge and support." Jose Vargas, Regional IT Director at World Vision International Free DownloadsRegister your interest |
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| tel | +44 (0)1992 442800 |
| fax | +44 (0)1992 442810 |
| info@tricostar.com |
