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Fully ITIL Compliant Helpdesk Software and Customer Service Software - iSupport®Tricostar are the EMEA partner of GWI, providing Service Desk and Help Desk software solutions. iSupport®, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport® is a flexible solution that empowers your service organisation to deliver world class customer care. Whether you’re looking for a departmental help desk solution or an enterprise class service desk solution, you’ll find our web-based help desk software robust and adaptable enough to fulfill your requirements. iSupport® has 2 editions - Service Desk Edition and Incident Management Edition
Service Desk Edition - http://www.gwi.com/Service-Desk-Software Prices start from £3000 for a 5 technician user plus unlimited ‘end-user’ iSupport Help Desk license. Contact Tricostar to request an on-line demo followed by a free 14 day evaluation of iSupport.
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"Moving from a paper-based office to one where our documents are being held electronically is a major cultural change for any organisation. Tricostar’s solution and on-going support has enabled us to make this transition both possible and pain-free." Diabetes UK, using SilentOne "c.Support has been so successful in increasing the efficiency of our support requests handling that we are using it more and more each week." Nick Pearce, ICT Support, Gloucestershire City Council Free Downloads
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