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News | Shared Services, Case Management & IT Helpdesk Software
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Cloud Software Enables Satisfactory Service Delivery
24th April 2013 In the past, work was a structured activity that took place in designated areas and during certain designated periods. However,... |
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What to expect from Timebase
24th April 2013 Timebase is no doubt one of the star products that Tricostar has to offer. The product has been successfully delivered to... |
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Windows Azure Receives G-Cloud Impact Level 2 Accreditation from Cabinet Office for Use across the UK Public Sector
7th April 2013 Microsoft’s cloud computing platform is now accredited to store and communicate data securely up to the UK Government’s... |
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Using Cloud Computing Software in a Storm
4th April 2013 This British winter has highlighted that cloud computing software is undoubtedly the way forward. With so many office hours... |
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No End to the Silver Linings With Cloud Computing
3rd April 2013 The Silver Lining Many years ago, my teacher taught me to expect a silver lining to every cloud. Throughout my life, this... |
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With so many vendors, why get your Sage CRM from Tricostar?
3rd April 2013 Supplying Sage CRM Sage CRM is one of the best cloud software options that is currently available for business. With more... |
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Technology for government: Are there any reliable sources?
12th March 2013 Most of the technology currently available in the market is to a large extent focused on the operations and running of private... |
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What to look for in a great cloud computing company
27th February 2013 Cloud computing has really caught on in the business world. The ease of access it provides is the main reason why every company... |
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Cloud software is now changing event management
27th February 2013 The event management industry is not particularly old. It is among one of the newer businesses that have slowly gained prominence... |
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How modern technology improves operations
25th February 2013 As your company grows, you encounter new challenges that require innovative ways to handle. More and more business today... |
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“The advantages of using [Timebase] for workflow are substantial ... our processes are always followed correctly. All the relevant documentation is presented, with information populated in all the right places... Fareeza Sheik, Epping Forest District Council
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“It (Timebase) helps us to deliver best value for council tax payers money... we are streets ahead in being able to face an uncertain future with confidence.” Sally Longmate, Suffolk County Council
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“Court Bundling has been a godsend. Without it, we couldn’t have coped with the workload and would have had to employ more fee earners” Julie Grant, Head of Legal Services, Stockton-on-Tees Council
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“By opting for an externally hosted service, we saved 50,000 at start-up and have saved 10,000 to 15,000 every year since in on-going support” Nick Senior, Business Manager, London Borough of Ealing
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“The in-house legal team at the Royal Borough of Kensington and Chelsea has used Timebase for over 11 years.... The practical and technical support from Tricostar is second to none.” Don Pitts, The Royal Borough of Kensington and Chelsea
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“We wanted a web-enabled system that had a centralised database, was easy to control, easy to maintain ... and worked wherever the assembly member might be.” Brian Davidge, Head of ICT and Broadcasting, National Assembly for Wales
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“We are pleased with the Court Bundling Trials and the support we have received ... We hope to realise significant savings in our consumables which will help us to sustain service levels and return better value for money” Forsyth Hill, Leeds City Council
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“The solution (iSupport) has enhanced the professionalism of our service and the consistency of information to customers by keeping our customer-facing staff and engineers up-to-date on queries reaching the help desk.” Stuart McKay, Panasonic UK
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“We wanted to have a European partner with a deep understanding of incident management and different underlying technologies, Lotus Domino in this case, and Tricostar fitted these criteria perfectly.” Kari Jarnstrom, Uponor, Finland
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“Quite simply, iSupport is a high quality product. It allows us to operate an efficient service across a large group of people. It is also a source of valuable information in allowing us to monitor trends which means we can respond efficiently.” Dominic Nash, Debenhams