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"We looked at a variety of systems, and after a lot of consideration, Timebase Case Management was selected. We needed a service which is highly flexible, yet easy to use and Timebase Case Management met all those requirements. Additionally, as we have worked with Tricostar for many years, we were confident of the level of support and service they provide."
Paula Swan, Support Services Officer at Doncaster Metropolitan Borough Council.
"The solution has enhanced the professionalism of our service and the consistency of information to customers by keeping our customer-facing staff and engineers up-to-date on queries reaching the help desk."
Panasonic UK, using c.Support

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