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"We looked at a variety of systems, and after a lot of consideration, Timebase Case Management was selected. We needed a service which is highly flexible, yet easy to use and Timebase Case Management met all those requirements. Additionally, as we have worked with Tricostar for many years, we were confident of the level of support and service they provide."
Paula Swan, Support Services Officer at Doncaster Metropolitan Borough Council. "Moving from a paper-based office to one where our documents are being held electronically is a major cultural change for any organisation. Tricostar’s solution and on-going support has enabled us to make this transition both possible and relatively pain-free."
Diabetes UK, using SilentOne |
Press Releases
Tricostar Press 2008
April 08: Suffolk Legal Shortlisted for Government Computing Award in Shared Service Category
These Independent Awards illustrate the UK 's most effective services, improving the way business is done within councils, central government and other public sector organisations.
This year's finalists have been chosen from among the record 527 nominations that were submitted by senior professionals working across the public sector.
April 08: Sefton Metropolitan Borough Council Choose Timebase Case Management
The boroughs legal department has opted for Timebase Case Management as part of a wider drive to increase the efficiency of their case management handling.
April 08: Conwy, Denbighshire & Flintshire Councils Choose Timebase Real Time/Case Management
Conwy County Borough Council, Denbigshire and Flintshire County Councils have chosen Timebase Real Time /Case Management to help them operate a new time recording system within their Legal Services Departmemt.
March 08: Wrexham County Borough Council Choose Timebase Case Management
Wrexham’s legal department has opted for Timebase Case Management as part of a wider drive to increase the efficiency of their Case Management handling, Court Bundling and integration with GroupWise.
March 08: London Borough of Ealing Choose Timebase Case Management
The London Borough of Ealing has chosen Timebase Case Management to help them operate a new Case Management system within their Legal Services Departmemt.
The Borough’s legal department, after a rigorous tender process, has opted for Timebase Case Management as part of a wider drive to increase the efficiency of their case management handling.
February 08: Suffolk Legal WIN In-House Legal Department of the Year
Tricostar are delighted to announce that Legalease, publisher of Legal Technology Journal, Legal Business and the Legal 500 series, has awarded
Suffolk Legal the 'In-House Legal Department Initiative' of the year award...
January 08: Suffolk Legal Nominated for In-House Legal Department of the Year
Legalease, publisher of Legal Technology Journal, Legal Business and the Legal 500 series, is delighted to announce the launch of the 3rd annual Legal Technology Awards.
Out of 160 seperate nominations this year Suffolk Legal has been shortlisted in the 'In House Legal Department' Category...
Tricostar Press 2007
November 07: Tricostar Launch Timebase Court Bundling
Tricostar, a leading developer and supplier of web based management solutions, today announced the launch of the latest development to Timebase Case Management - Timebase Court Bundling...
October 07: Timebase Case Management Underpins Suffolk County Council's National Award
An innovative partnership involving the in-house legal teams of all Suffolk ’s local authorities scooped a major award last night.
The Doing Business Better Project – a joint initiative between county, borough and district councils in Suffolk - won the Shared Services award at the 2007 Public Servants of the Year Awards ceremony in London...
May 07: Tricostar Helping to Improve Children's Services for Sefton Metropolitan Borough Council
Sefton Metropolitan Borough Council has turned to Tricostar to help determine what life is like for children and young people growing up in their authority.
New government rules mean new responsibilities when it comes to evaluating the contribution that services make to the well being of children and young people...
April 07: Tricostar Help MandM Direct Improve Quality of Service for Internal Clients with c.Support HelpDesk
M and M Direct, an online fashions and sports brand retailer, has turned to Tricostar to supply them with a helpdesk solution...
March 07: Tricostar Achieves 9th Major European sale of IT HelpDesk Solution
Scandinanvian based Metso has turned to Tricostar to supply a helpdesk solution that can handle in excess of 3000 support calls each month.
Metso, a global engineering and technology corporation serving customers in the pulp and paper industry, rock and minerals processing, and the energy industry, has decided to buy an unlimited technician and end user license for c.Support Domino...
Tricostar Press 2006
November 06: Tricostar Launch Timebase v10
Tricostar, a leading developer and supplier of web based management solutions, today announced the launch of the latest developments to their time recording product – Timebase...
September 06: Digital Dictation from Tricostar & BigHand
Tricostar, a leading software development company, has formed a partnership with BigHand, the award-winning Sunday Times Tech Track 100 company, is to offer their digital dictation solution as part of their Legal Case Management solution...
September 06: Seamless Integration from Linkpoint
Tricostar, a leading software development company, is now offering Linkpoint360 to enhance two-way integration between Lotus Notes Mail and Novell GroupWise with Timebase Case Management and Sage CRM...
August 06: Enhancing IT Support as Salvation choose c.Support
One of the largest charities in the world, The Salvation Army, has turned to Tricostar to supply its UK based International Headquarters with a Lotus Notes based helpdesk solution...
May 06: Increasing Demand for S.Gloucestershire's Help Desk
A local authority, which purchased Tricostar’s helpdesk solution in November 2005 to enhance their customer relations, has ordered an extra 15 licenses to help deal with the ever increasing 12,000 calls a year...
February 06: Unifying IT and Business Processes as Finnish Company Purchase c.Support
Finnish plumbing and heating systems company, Uponor, has turned to Tricostar to supply its corporate wide helpdesk solution.
The international company has chosen Tricostar’s c.Support system to run its new helpdesk operation which is being introduced to handle IT and business process enquiries from employees.
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