Timebase Case Management Detailed Summary

Summary | Detailed Summary | Detailed Key Features

What is Timebase Case Management?

Timebase Case Management software is the answer to ensuring the smooth running of your legal department whilst making information accessible to everyone who needs it.

With extensive experience of the case management market in the private sector coupled with 23 years experience in local government and time recording, Tricostar have now extended their time recording solution – Timebase – into a full Case Management Solution. Basing the solution upon a mature and proven application called Sage CRM, in use by over 56,000 organisations and 3,100,000 users, Timebase Case Management Software provides Legal Case Management, Workflow Management, Document Management Time Recording and Billing.

By using 100% browser-based technology, Timebase Case Management is straightforward and requires no software installation on client workstations which allows users to have the freedom to work from home, internet cafes, or anywhere with internet access.

What will Timebase Case Management do for my fee earners?

Timebase Case Management will ensure the smooth running of your legal department. Doing all that Timebase does it also provides seamless 2-way integration with MS Outlook, Lotus Notes and GroupWise.

Timebase Case Management provides users with an easy-to-use drag-and-drop workflow management tool that enables them to develop complex workflows with no need for coding.

Using Crystal Reports®, the legal professional can produce professional bills for their clients. Timebase Case Management billing comes bundled with a range of ready-to-use bill reports. However, custom reports can easily be generated. All bill reports can be uploaded into the Timebase Case Management system, allowing for other legal professional to use these reports.

Through full utilisation of the workflow tool, Timebase Case Management will help in-house legal departments to attain and maintain their Lexcel accreditation.

Timebase Case Management is flexible, very configurable and can be tailored to suit the particular demands of any legal departments working processes.

Timebase Case Management’s highly modular security model also allows it to be used in a consortia where a group of legal’s departments can share key components – creating enormous economies of scale, but at the same time keeping all their own data secure.

Timebase Case Management also incorporates other time saving features such as Court Bundling, Marketing Support, Knowledge Management Database and Customer Service, as well as integration with BigHand Digital Dictation.

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  • “The advantages of using [Timebase] for workflow are substantial ... our processes are always followed correctly. All the relevant documentation is presented, with information populated in all the right places...
    Fareeza Sheik, Epping Forest District Council

  • “It (Timebase) helps us to deliver best value for council tax payers money... we are streets ahead in being able to face an uncertain future with confidence.”
    Sally Longmate, Suffolk County Council

  • “Court Bundling has been a godsend. Without it, we couldn’t have coped with the workload and would have had to employ more fee earners”
    Julie Grant, Head of Legal Services, Stockton-on-Tees Council

  • “By opting for an externally hosted service, we saved 50,000 at start-up and have saved 10,000 to 15,000 every year since in on-going support”
    Nick Senior, Business Manager, London Borough of Ealing

  • “The in-house legal team at the Royal Borough of Kensington and Chelsea has used Timebase for over 11 years.... The practical and technical support from Tricostar is second to none.”
    Don Pitts, The Royal Borough of Kensington and Chelsea

  • “We wanted a web-enabled system that had a centralised database, was easy to control, easy to maintain ... and worked wherever the assembly member might be.”
    Brian Davidge, Head of ICT and Broadcasting, National Assembly for Wales

  • “We are pleased with the Court Bundling Trials and the support we have received ... We hope to realise significant savings in our consumables which will help us to sustain service levels and return better value for money”
    Forsyth Hill, Leeds City Council

  • “The solution (iSupport) has enhanced the professionalism of our service and the consistency of information to customers by keeping our customer-facing staff and engineers up-to-date on queries reaching the help desk.”
    Stuart McKay, Panasonic UK

  • “We wanted to have a European partner with a deep understanding of incident management and different underlying technologies, Lotus Domino in this case, and Tricostar fitted these criteria perfectly.”
    Kari Jarnstrom, Uponor, Finland

  • “Quite simply, iSupport is a high quality product. It allows us to operate an efficient service across a large group of people. It is also a source of valuable information in allowing us to monitor trends which means we can respond efficiently.”
    Dominic Nash, Debenhams

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