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Providers of 100% Web-based Solutions to the Public & Corporate Sector

Save Money On Software Implementation



c.Support.Net – Helpdesk

1. All installs can be done remotely on to your own server or on to a hosted server
2. Pre Implementation meetings can be conducted over the web
3. All system administration and user training can be done over the web with our one to many web conference training

Timebase Product Range

1. All installs can be done remotely on to your own server or on to a hosted server
2. Pre Implementation meetings can be conducted over the web
3. All system administration and user training can be done over the web with our one to many web conference training


Savings
1. No travel expenses
2. Implementation times reduced by 33%
3. More efficient usage of your staff’s time
4. Implementation day rates reduced
5. Hugely reduced carbon footprint

NB: You can choose to mix and match face to face meetings with the above approach. This is more expensive than the purely web approach but still significantly cheaper than the traditional face to face approach


Tricostar in the Press
Major International Bank and Tricostar Slash Implementation Costs, Achieve a Major System Migration and a New System Installation, with a Neutral Carbon Footprint
The objective was to deliver the total implementation from product presentation to order to contract to installation to implementation and training without the need of face to face meetings between either organisations - saving significant costs!...

"We looked at a variety of systems, and after a lot of consideration, Timebase Case Management was selected. We needed a service which is highly flexible, yet easy to use and Timebase Case Management met all those requirements. Additionally, as we have worked with Tricostar for many years, we were confident of the level of support and service they provide."
Paula Swan, Support Services Officer at Doncaster Metropolitan Borough Council.
"c.Support from Tricostar has enhanced the professionalism of our service and the consistency of information to customers by keeping our customer-facing staff and engineers up-to-date on queries reaching the help desk. c.Support is a very attractive package in terms of compatibility and cost."
Stuart McKay, technical support manager for data products, Panasonic UK

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