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"We looked at a variety of systems, and after a lot of consideration, Timebase Case Management was selected. We needed a service which is highly flexible, yet easy to use and Timebase Case Management met all those requirements. Additionally, as we have worked with Tricostar for many years, we were confident of the level of support and service they provide."
Paula Swan, Support Services Officer at Doncaster Metropolitan Borough Council. "It has been a pleasure working with Tricostar, they were extremely professional and committed to giving our team the best technical knowledge and support."
Jose Vargas, Regional IT Director at World Vision International |
 Seamless Integration from Linkpoint360 for Timebase Case Management
Two-way integration between Lotus Notes Mail and Novell GroupWise
06/09/2006
Tricostar, a leading software development company, is now offering Linkpoint360 to enhance two-way integration between Lotus Notes Mail and Novell GroupWise with Timebase Case Management and Sage CRM.
Linkpoint360 offers Timebase Case Management and Sage CRM users seamless email integration with Lotus Notes and Novell GroupWise. This integration allows users to utilise Timebase Case Management or Sage CRM contacts from Lotus Notes or GroupWise, log inbound and outbound emails to the communications tab and record email messages at the contact or case level. Linkpoint360 works in Lotus Notes “Connected” and “Island” modes or Novell GroupWise “Online”, “Cached” or “Remote” modes.
Jeff Lawler, General Manager of Tricostar, said; ‘We are extremely excited about Linkpoint360. Not only will it allow our users to have full two-way integration with Lotus Notes and Novell GroupWise but it will also increase productivity by reducing the manual process of cutting and pasting emails into Sage CRM or Timebase Case Management.’
“We are pleased to work with Tricostar to provide an easy-to-use solution that helps companies do a better job of efficiently integrating their enterprise messaging and collaboration system with SageCRM” said Glenn Lehner, vice president at Linkpoint360360.
Tricostar, who have been a Sage development partner since 2004, have developed Timebase Case Management, an extensive case management and time recording solution, based on Sage CRM MME application. Timebase Case Management provides legal professionals with case/matter management, workflow management, time recording capabilities and helps legal departments attain and maintain their Lexcel accreditation.
About Tricostar
Tricostar is a leading developer and supplier of practical and workable web based management solutions for the public and corporate sectors. Since formed in 1989, Tricostar has gained a reputation for quality, reliability and innovation.
Timebase Case Management is just one of the specialist solutions available from Tricostar. The portfolio also includes; c.Support, the web-based IT Helpdesk, Tricostar Children’s Service Evaluation System, the web based solution, based on the Joint Area Review and Annual Performance Assessment inspection framework, that helps local authority Children’s Services departments evaluate their performance against the Every Child Matters outcomes, and Tricostar School Self-Evaluation system, that gives schools the tools they need to objectively evaluate their performance against Ofsted’s criteria.
More information about Tricostar’s products can be found at www.tricostar.com.
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