"We looked at a variety of systems, and after a lot of consideration, Timebase Case Management was selected. We needed a service which is highly flexible, yet easy to use and Timebase Case Management met all those requirements."
Paula Swan, Support Services Officer at Doncaster Metropolitan Borough Council.
For local authority legal professionals with countless demands on their time, simply keeping track of day-to-day case activities can be a huge challenge.
Timebase Case Management is the answer to ensuring the smooth running of your legal department whilst making information accessible to everyone who needs it.
With extensive experience of the CRM market in the private sector coupled with 16 years experience in local government and time recording, Tricostar have now extended their time recording solution – Timebase - into a full Case Management Solution. Basing the solution upon a mature and proven application called Sage CRM, in use by over 31,000 organisations and 1,000,000 users, Timebase Case Management provides Legal Case Management, Workflow Management, Document Management Time Recording and Billing.
By using 100% browser-based technology, Timebase Case Management is straightforward and requires no software installation on client workstations which allows users to have the freedom to work from home, internet cafes, or anywhere with internet access. Timebase Case Management provides 2-way integration with MS Outlook, and will work with other mail platforms such as Lotus Notes and Groupwise.
Timebase Case Management provides users with an easy-to-use drag-and-drop workflow management tool that enables them to develop complex workflows with no need for coding.
Using Crystal Reports®, legal professional can produce professional bills for their clients. Timebase Case Management billing comes bundled with a range of ready-to-use bill reports ‘out of the box, however, custom reports can easily be generated. All bill reports can be uploaded into the Timebase Case Management system, allowing for other legal professional to use these reports.
Through full utilisation of the workflow tool, Timebase Case Management will help in-house legal departments to attain and maintain their Lexcel accreditation.
Timebase Case Management is flexible, customisable and can be tailored to suit the particular demands of any legal departments working processes.
The product features
- Drag-and-drop functionality to add documents
- Document Management
- Holds all client, case and contact information
- Workflow tools create and modify processes
- Alerts provided to ensure workflow targets are managed
- Assists in attaining or maintaining Lexcel accreditation
- Real-time automated time recording with Pause and Interrupt options
- Links to all corporate email systems, and can be integrated with or operate from within, MS Outlook.
- Organise your own Calendar and Tasks with full, two way integration into outlook
- Highly configurable within the bounds of a regularly updated solution.
- Bill reports that enables legal professional to invoice clients.
Tricostar are now offering LinkPoint 360, a component that extends the email integration capability of Sage CRM to include seamless, two-way integration between Lotus Notes Mail and Novell GroupWise.
Tricostar are also working with BigHand digital dictation, in conjunction with Tricostar Legal. To find out more, please visit our BigHand digital dictation page.
Tricostar Legal is available on a subscription basis. to request more information and a quote please complete our enquiry form.
