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Timebase Case Managment is the new choice at Stockton On Tees Borough CouncilStockton on Tees Borough Council has chosen Timebase Case Management (TCM) for its Legal Services Team.The Audit Commission named Stockton as a top rated Council in its 2007 comprehensive Performance Assessment (CPA) and it is one of the only two English Councils to achieve the highest rating for its “Use of Resources”The Legal Team provides a comprehensive in-house legal support to the Council and therefore required a flexible tool capable of handling and recording a wide variety of cases. They have also chosen digital dictation supplied by Big Hand which is integrated with TCM.Julie Grant, Head of Legal Services for Stockton Council, explained: “Following the tendering process the Timebase Case Management system emerged as a system delivering best value. Not only is it easy to use but it is also flexible, provides a high degree of functionality, including time recording, sophisticated case management, court bundling and digital dictation, all of which will help us to continually improve our service”. Jeff Lawler at Tricostar explained: “We are delighted that Stockton on Tees Borough Council. chose Timebase Case Management and look forward to working with them for many years". About Timebase Case Management Timebase Case Management is the only working “Shared Service” Corporate IT system for case management software that permits different local authority legal departments to access the same system securely and confidentially and yet at the same time choose to share not only common files but common documents, procedures and workflows. The cost savings are significant. Add on modules for Committee Minutes Management and Statutory Complaints Management are being launched in April 2008. Timebase Case Management was developed using the hugely successful Sage CRM product as a basis and has been developed from more than 15-years experience working with legal departments. Designed as a matter management tool, it combines time and work recording with document management and flexible workflow capabilities.As a 100% web based application, the service can be accessed anywhere with internet availability. It also integrates fully with Microsoft Outlook, GroupWise and Lotus Notes Calendaring & Mail. For more information on Timebase Case Management Click Here, or contact James Lawler on 01992 442800 |
"Moving from a paper-based office to one where our documents are being held electronically is a major cultural change for any organisation. Tricostar’s solution and on-going support has enabled us to make this transition both possible and pain-free." Diabetes UK, using SilentOne "We looked at a variety of systems, and after a lot of consideration, Timebase Case Management was selected. We needed a service which is highly flexible, yet easy to use and Timebase Case Management met all those requirements. Additionally, as we have worked with Tricostar for many years, we were confident of the level of support and service they provide." Paula Swan, Support Services Officer at Doncaster Metropolitan Borough Council. Free Downloads
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