Timebase Events and Membership ManagementIntroduction Timebase Events and Membership Management uses the underlying 100% Web-based Sage CRM to ensure swift and effective management of: Memberships Events Payments Marketing & Campaigns County Work Placements
Key Features Complete Membership Management & History Hold all relevant contact details about your members, lists and groups they belong to and affiliations. You can also keep a record of all your interactions with a customer to include: all correspondance sent and received, all events attended, meetings and phone calls. Online Registration & Payment - Using Secure Online Payments Integrate the system directly with your website. New events are listed on the website in real-time allowing delegates to register and pay for events in minutes. All payment details are secure, and all information about the delefate is posted straight back into the system. Exclusively Browser-based Timebase is a 100% Web-based application, meaning it works through your web-browser, allowing you to manage your memberships, contacts and events no matter where you are.
Special Requirements Manage any special requirements that delegates may have, from disability through to dietary requirements. Intelligent Table Planning Seat delegates based on any number of pre-defined rules such as job title etc. Delegate Badges & Information Packs Automatically produce your delegate badges and information packs from directly within the system. One Pointy of Entry Now there is no need to enter the same information into multiple locations. Enter all your information about members and their business into one place and feed it into as many places as you like E.G. feed directly into your online business finder or membership directory. Full Management Reporting A full management reporting module allows you to see exactly how successful your memebership and events scheme is, enabling you to swiftly and easily highlight areas for growth and/or improvement. Full Document Management & Production keep a copy of all documentation that has been sent and received against a particular customer or contact. Timebase also integrates fully with Ms Office applications, and allows you to create documents using customer contact details and mail-merge. Two-way Integration with MS Outlook, Novell GroupWise & Lotus Notes Mail and Calendaring Systems Full synchronisation of Mail, Calendars, Tasks and Contacts, allowing your team to easily see what you are doing at the touch of a button, and allowing you to file emails against a member or contacts communication history in seconds. Marketing & Campaign Management Full marketing module that allows you to market to your customers and contacts. This can be done using the out of the box campaign manager for emails, or using SMS with e-text Sage Alerts Wizard. Other Key Features:
Speaker Management Real Time Information on Website Customer Compliments & Complaints Module Full Customer Knowledgebase Full Workflow Engine for Driving Business Process Forward Automated Alerts and Reminders
To download the key features flyer click here or call Tricostar on 01992 442800 to arrange a free demonstration |