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"Quite simply, c.Support is a high quality product. It allows us to operate an efficient service across a large group of people. It is also a source of valuable information in allowing us to monitor trends which means we can respond efficiently." Debenhams, using c.Support "c.Support met our initial short deadline and support has been there when we needed them." Dominic Nash, Debenhams UK, using c.Support |
Timebase Case Management SoftwareWhat is Timebase Case Management? Timebase Case Management is the answer to ensuring the smooth running of your legal department whilst making information accessible to everyone who needs it. With extensive experience of the case management market in the private sector coupled with 16 years experience in local government and time recording, Tricostar have now extended their time recording solution – Timebase - into a full Case Management Solution. Basing the solution upon a mature and proven application called Sage CRM, in use by over 31,000 organisations and 1,000,000 users, Timebase Case Management provides Legal Case Management, Workflow Management, Document Management Time Recording and Billing. By using 100% browser-based technology, Timebase Case Management is straightforward and requires no software installation on client workstations which allows users to have the freedom to work from home, internet cafes, or anywhere with internet access. What will Timebase Case Management do for my fee earners? Timebase Case Management will ensure the smooth running of your legal department. Doing all that Timebase does it also provides seamless 2-way integration with MS Outlook, Lotus Notes and GroupWise. Timebase Case Management provides users with an easy-to-use drag-and-drop workflow management tool that enables them to develop complex workflows with no need for coding. Using Crystal Reports®, the legal professional can produce professional bills for their clients. Timebase Case Management billing comes bundled with a range of ready-to-use bill reports. However, custom reports can easily be generated. All bill reports can be uploaded into the Timebase Case Management system, allowing for other legal professional to use these reports. Through full utilisation of the workflow tool, Timebase Case Management will help in-house legal departments to attain and maintain their Lexcel accreditation. Timebase Case Management is flexible, very configurable and can be tailored to suit the particular demands of any legal departments working processes. Timebase Case Management’s highly modular security model also allows it to be used in a consortia where a group of legal’s departments can share key components – creating enormous economies of scale, but at the same time keeping all their own data secure. Timebase Case Management also incorporates other time saving features such as Court Bundling, Marketing Support, Knowledge Management Database and Customer Service, as well as integration with BigHand Digital Dictation. Timebase Case Management: Key Features at a Glance
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