Key Product Features at a GlanceCase & Matter Management Can be used for traditional file management or automated high volume processes Real Time and Retrospective Time Recording, with pause & interrupt facilities Flexible and automatic time recording options reduce time spent time recording Document Management & Production and Record Management TCM comes inbuilt with a document template library and both document and record management Full Customer Relationship Management System (CRM) Collect and store any information that is useful on your clients, contacts and their relationships Workflow tools to create and automate processes The combination of a graphical user interface and wizard allows the quick and speedy production of both simple and complex workflows along with a library of over 20 key local government workflows Assists in attaining or maintaining Lexcel accreditation Automatic reminders for file and management review along with automated conflict checking and client acknowledgement are just some of the features to assist you Fully featured Court Bundling module Creates significant time savings and supports accurately collated output for that court bundle production Manage all your communication with your clients in one place Store any type of communication or file and at a press of a button sort and find that one critical email Complete Email & Calendaring integration with MS Outlook, Lotus Notes & Novell GroupWise 2 click integration between TCM and your Outlook mail box Reporting & Client Billing Simple to use reporting module with hundreds of pre existing reports PDA Access and 100% web browser based application Access your case file and time record using a PDA or from any remote location Customer Service & Marketing Modules available Add additional value to your application with these integrated modules Granular Security Model Allows TCM to be used in a consortia where a group of legal’s departments can share key components or define what an individual fee earner can see on a specific screen Multilingual Timebase Case Management can be accessed simultaneously by different language groups. However this is not restricted to international languages; Timebase Case Management has the ability to be accessed by departments who use different nomenclature but see the same data, in a departmental language they understand. Integration Published API that allows integration with any 3rd party system
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"c.Support met our initial short deadline and support has been there when we needed them." Dominic Nash, Debenhams UK, using c.Support "It has been a pleasure working with Tricostar, they were extremely professional and committed to giving our team the best technical knowledge and support." Jose Vargas, Regional IT Director at World Vision International
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