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"The solution has enhanced the professionalism of our service and the consistency of information to customers by keeping our customer-facing staff and engineers up-to-date on queries reaching the help desk." Panasonic UK, using c.Support "c.Support from Tricostar has enhanced the professionalism of our service and the consistency of information to customers by keeping our customer-facing staff and engineers up-to-date on queries reaching the help desk. c.Support is a very attractive package in terms of compatibility and cost." Stuart McKay, technical support manager for data products, Panasonic UK |
Timebase Time Recording Software"The in-house legal team at the Royal Borough of Kensington and Chelsea has used Timebase for over 10 years.... The practical and technical support from Tricostar is second to none and we look forward to upgrading to the latest version of this system early in 2007."
Timebase is a comprehensive, easy-to-use, 100% web browser based system that gives consultants and service professionals at all levels the freedom to record their time using electronic time data capture or time sheets. Time can be recorded while at or away (using a PDA) from their desk, without the need to keep copious notes and without the inconvenience of continually having to check the clock. Although Timebase accommodates the input of records collected from manual timesheets, experience has found this is often not the ideal way to perform this task. Timebase can be used to re-organise the way you collect this information, by introducing the concept of electronic data capture. What will Timebase do for me? Timebase monitors and controls resources for multiple users accessing the same or multiple projects, as well as providing time and activity billing (or recharging) with full client justification billing. A full suite of management reports are available. Custom reports can be created by the user using the reporting tool of Crystal Reports. How does Timebase work? It is 100% web based and is built around Sage CRM and so the 25 user entry level system @ £2750 comes with 5 full Sage CRM / Case Management licenses for those organisations who want to feel their way with in understanding how project / file / case management, email & calendaring, document management, client contact and relationship management as well as marketing management scenarios might be introduced into their departments or organisations. These functions will coexist happily with all of the time recording users in the system. We have a pedigree of nineteen years in time recording, and several thousand Timebase users. If you would like further information, or a demonstration of the product, please don't hesitate to contact us. |
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| tel | +44 (0)1992 442800 |
| fax | +44 (0)1992 442810 |
| info@tricostar.com |
