Win a brand new 2GB iPod Shuffle - Winners Announced09.12.2008
Tricostar would like to thank all of those people who took part in the feedback questionnaire regarding Tricostar’s website, with a chance to win an iPod Shuffle.
Due to the volume of responses we received the draw was broken down into two parts, the first being our public sector clients, and the second being our commercial sector. Two names were then drawn at random by Wendi McQuillen from each sector.
We would like to congratulate…
Fareeza Sheikh, Senior Legal Officer of Epping Forest District Council Legal Services team, who uses our Timebase Case Management product, based on Sage CRM. Fareeza has chosen a Silver 2GB iPod Shuffle.
And
Kees Tiebout, CIO of Fortis Prime Fund Solutions, based in The Netherlands, whose team use c.Support IT Helpdesk systems globally from Tricostar, 2 of which are currently hosted using Tricostar’s externally hosted solution. Kees has chosen a Red 2GB iPod Shuffle.
About c.Support
c.Support® from GWI and Tricostar is a comprehensive web-based IT help desk software and customer service application that allows support departments to coordinate, manage and track everyday support activities as well as more complex workflows that involves people or departments and interdependent tasks.
After 12 years it is being used in over 3,000 companies by a 1,000,000 + users globally. On a price functionality and cost of ownership basis it is the best value product on the market today.
c.Support is not only used in the commercial sector, but public sector too at both Shropshire County Council & South Gloucestershire Council.
About Sage CRM
Sage CRM is a comprehensive, award-winning, wireless and Internet-based Customer Relationship Management (CRM) system that provides company-wide access to vital customer, partner and prospect information - anytime, anywhere.
Sage CRM is an easy-to-use, fast to deploy, feature rich, low cost of ownership CRM solution, designed to introduce the real benefits of CRM to medium size organisations. Sage CRM aggregates individual and group efforts across customer care, sales and marketing teams, making people and companies more effective in their roles. It links all departments to a single system that is deployed across an Internet architecture that inherently provides efficiencies in terms of deployment, maintenance and access.
Tricostar have taken the core Sage CRM application, and developed it’s Case Management, Time Recording & Court bundling Modules to sit within the application to produce a True Web-based Case Management system.
Again thank you to all of those who participated, your feedback is very much appreciated and will continue to help Tricostar provide better customer service to its existing and potential clients.
For full terms and conditions on the competition please go to http://www.tricostar.com/ipod_shuffle_tricostar_competition_terms_conditions.html
Alternatively contact James Lawler on 01992 442800.
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"We looked at a variety of systems, and after a lot of consideration, Timebase Case Management was selected. We needed a system that offers a high level of flexibility including remote working, yet is intuitive to use and is backed up by solid implementation and subsequent support, Timebase Case Management met all those requirements. Additionally, as we have worked with Tricostar for many years, we were confident of the level of support and service they provide.
As it transpired this was well founded as contracts were signed at the end of November 2007 and by the end of March all 60 fee earners were working with Case Management on an externally hosted Tricostar server."
Nick Senior, Business Manager, London Borough of Ealing "It has been a pleasure working with Tricostar, they were extremely professional and committed to giving our team the best technical knowledge and support."
Jose Vargas, Regional IT Director at World Vision International
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