Wrexham County Borough Council Chose Timebase Case Management

1st March 2008

Wrexham County Borough Council has chosen Timebase Case Management to help them operate a new Case Management system within their Legal Services Department.

Wrexham’s legal department has opted for Timebase Case Management as part of a wider drive to increase the efficiency of their case management handling, court bundling and integration with GroupWise.

The department provides comprehensive in-house legal support to the County Borough and therefore requires a flexible tool capable of handling and recording a wide variety of cases.

Wrexham, which was previously using Tricostar’s Timebase system for over 10 years, looked at a variety of systems which would support the Legal Service’s on-going drive for greater efficiency.

Trevor Coxon, Head of Legal Services explained: “We examined a number of systems, and after a lot of consideration, Timebase Case Management was selected. We needed a service which is highly flexible, yet easy to use and provided good continuity to our time recorders. We were also looking at a future requirement for Court Bundling and a system that could operate in a Shared Service environment. Timebase Case Management met all those requirements. Additionally, as we have worked with Tricostar for many years, we were confident of the level of support and service they provide”.

Jeff Lawler, Managing Partner at Tricostar explained: “We are delighted that Wrexham chose to move on to Timebase Case Management as we have worked with them for many years”.

About Timebase Case Management

Timebase Case Management is the only working “Shared Service” Corporate IT system for case management software that permits different local authority legal departments to access the same system securely and confidentially and yet at the same time choose to share not only common files but common documents, procedures and workflows. The cost savings are significant.

Add on modules for Committee Minutes Management and Statutory Complaints Management are being launched in April 2008.

Timebase Case Management was developed using the hugely successful Sage CRM product as a basis and has been developed from more than 15-years experience working with legal departments. Designed as a matter management tool, it combines time and work recording with document management and flexible workflow capabilities. As a 100% web based application, the service can be accessed anywhere with internet availability. It also integrates fully with Microsoft Outlook, GroupWise and Lotus Notes Calendaring & Mail.

For more information on Timebase Case Management Click Here, or contact Tricostar on +44(0)208 292 2660.